FAQ
1. What products do you offer?
We offer a curated selection of premium eyeglasses, sunglasses, and contact lenses — combining style, comfort, and vision clarity.
2. Do you offer prescription lenses?
Yes, we provide prescription lens services. Simply upload your prescription at checkout or email it to us after placing your order.
3. What is your shipping policy?
We offer fast, secure, and reliable delivery. Free shipping is available on eligible orders. Delivery timelines may vary by location.
4. Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking number via email to monitor your delivery in real-time.
5. What is your return and exchange policy?
We accept returns or exchanges within 7 days of delivery on unworn items in original packaging. Please contact our support team to initiate a request.
6. How can I contact customer support?
Our customer service team is available 24/7. Reach us anytime through live chat, email, or the Contact Us page.
7. Are your products authentic and quality-tested?
Absolutely. All our products undergo strict quality checks to ensure authenticity, durability, and customer satisfaction.